Help Center
cb6 Frequently Asked Questions
Find detailed answers here on everything — accounts, deposits and withdrawals, games, bonuses, and security.
We have compiled the most frequently asked questions together to make your experience on cb6 as smooth and enjoyable as possible. Below, across five sections, you will find clear and concise answers on everything from opening an account and depositing money via bKash, to cricket betting, slot games, welcome bonuses, and responsible gaming. If you cannot find the answer to your question, our 24/7 live chat support is always ready.
Account
Account and Registration
To open an account on cb6, you need an active mobile number, a valid email address, and your full name. The registration process is completed entirely online and takes just a few minutes. Register with accurate information — it will be needed later for verification and withdrawals.
No, only one cb6 account is allowed per person. Attempting to open multiple accounts may result in all accounts being suspended and bonuses cancelled. If you cannot access your existing account, please contact support.
If you have trouble logging in, first try resetting your password. You can recover your password using your registered mobile number or email. If the problem persists, contact our 24/7 live chat support directly — our team will assist you promptly.
After logging in, go to the "Profile" or "Account Settings" option to update your email, mobile number, and personal details. For security reasons, some changes may require verification. If you face any difficulty, get help from us via live chat.
cb6 is for users aged 21 and above only. Age is verified when opening an account. Creating an account or playing games by minors is strictly prohibited and any such account will be permanently closed.
Payments
Deposits and Withdrawals
Funds deposited to cb6 via bKash are generally credited to your account instantly. If you send the correct amount and reference to the designated cb6 payment number, your balance will be updated within a few minutes. If there is any delay, share a screenshot of the payment in live chat.
The minimum deposit amount on cb6 is ৳200. This applies to all payment methods — bKash, Nagad, Rocket, and Upay. Transactions below ৳200 will not be processed. If it is your first deposit, you will also receive a 200% welcome bonus of up to ৳10,000.
To deposit to cb6 from Nagad or Rocket, go to the "Payment" page and select your preferred method. Send Money to the cb6 number shown and submit the transaction ID. If the correct reference is provided, your account will be credited quickly. The same process applies for Upay.
Withdrawals from cb6 generally take between 15 minutes and 2 hours. Once the request is processed, the funds will be sent directly to your bKash, Nagad, Rocket, or Upay number. During busy periods it may take a little longer, but if it exceeds 2 hours please notify support.
The minimum withdrawal amount on cb6 is ৳500. cb6 does not charge any additional fees on deposits or withdrawals. However, your mobile banking operator (such as bKash or Nagad) may apply its own service charge, which is subject to that operator's policy.
Common reasons for a rejected withdrawal: wagering requirements on bonuses not met, account verification incomplete, or the requested amount being below the minimum. The reason for rejection will be stated in the message. Contact us via live chat to resolve the issue.
Games
Games and How to Play
To bet on BPL or any cricket match, go to the "Cricket" section and select your preferred match. You can place bets both before the match and live during it. You can bet on various markets including match winner, total runs, and wickets. Select your preferred team or outcome, set your amount, and confirm your bet.
cb6 offers slot games from leading providers including Pragmatic Play, PG Soft, and JILI. Popular titles include Gates of Olympus, Sweet Bonanza, Fortune Tiger, Fortune Gems, Boom Legend, and many more. New games are added regularly. Visit the "Slots" page to see the full list.
In cb6's live casino section, you can play in real time with actual dealers. You can play Roulette, Baccarat, Blackjack, Andar Bahar, Dragon Tiger, and Sic Bo via video streaming. Tables from world-class providers like Evolution Gaming and Ezugi are available — the experience feels just like a real casino.
Yes, cb6 is fully mobile-friendly. You can use the website directly in any smartphone browser without downloading a separate app. All games and payment features work smoothly on both Android and iOS devices. Bookmark cb6.cam for easy access.
RTP is a theoretical rate that indicates what percentage of total bets a game returns to players over the long term. It does not guarantee the result of any specific spin or session. All games on cb6 use certified RNG (Random Number Generator), which ensures fair play.
Promotions
Bonuses and Promotions
On your first deposit at cb6 you will receive a 200% welcome bonus of up to ৳10,000. That means if you deposit ৳5,000, an additional ৳10,000 in bonus will be added. The bonus is credited to your account automatically. To withdraw bonus funds, a 20x wagering requirement must be met.
Wagering requirement means you need to place a specified amount in bets before you can withdraw bonus funds. The wagering on cb6 is 20x — meaning if you receive ৳1,000 in bonus, you must bet a total of ৳20,000 before withdrawing. Slots, casino games, and sports bets all count toward completing the wagering.
The cb6 VIP program has three tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.5%), and Gold (up to 0.8%). You can move up to higher tiers by playing regularly. Each tier offers special deals and priority support in addition to cashback.
cb6 pays weekly cashback according to your VIP tier. Each week, a fixed portion of your net losses is added to your account as cashback. The cashback amount depends on your VIP tier and your activity that week. Contact live chat for more details.
Yes, cb6 regularly offers special promotions and bonus deals on occasions such as Eid, IPL, the T20 World Cup, or BPL season. Check our promotions page for updates or ask in live chat. All promotions have their own terms and conditions.
Safety
Security and Responsible Gaming
cb6 uses SSL encryption technology to keep all personal and financial information secure. Your data is not shared with third parties. Payment transactions are processed through secure channels. Our safe and reliable platform treats user data privacy with the highest importance.
Responsible gaming means playing for entertainment within your means — not under pressure to win. Before playing on cb6, set a daily or weekly budget for yourself, stick to that limit, and avoid trying to recover losses by placing larger bets. Gaming should never become a source of problems instead of enjoyment.
Yes, cb6 provides a self-exclusion feature (temporarily or permanently taking a break from play). If you feel gaming is getting out of control, let our support team know via live chat or email — we will set a break of a specified duration on your account.
For gambling addiction or problem gaming, contact cb6's 24/7 live chat support. Our team will assist you with self-exclusion and setting account limits. Additionally, seeking help from family or someone you trust and getting professional advice when needed is always a good decision.
Yes, cb6 has a feature to set daily, weekly, or monthly deposit limits. To set a limit, go to the "Responsible Gaming" page or request it directly via live chat. Once a limit is set, it cannot be increased before the specified period ends — this is for your own protection.
Still have questions?
Our Bengali live chat support is by your side seven days a week, twenty-four hours a day.
Email us at: [email protected]